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Lisa's Story: It Takes a Village


A mom and four sons around a birthday cake.

When Lisa, a participant in our Community Support Program, noticed a brand-new apartment complex being constructed, she became determined to live there.

Over the course of a year, Lisa took the initiative to navigate the various application, approval, and transfer processes involved with two property management companies, two housing authorities, and the Office of Temporary Assistance. This was a long journey to say the least!

Recently, Lisa’s hard work came to fruition: she and her family secured assistance to move into her dream wheelchair-accessible apartment. Overjoyed, she exclaimed that “everything worked out perfectly!”

Having a safe, stable space to call home, particularly a wheelchair-accessible apartment, would be a life-changing experience for Lisa. She had faced many challenges, and things often did not go her way despite her best efforts.


Lisa's journey to housing stability began in our Shelter Program.


A mere few months after graduating Shelter and moving into her own home through our Community Support Program, she received a scary and life-altering diagnosis of cancer – but she did not face it alone.


Throughout her treatments and two years in the Community Support Program, Lisa’s family received unparalleled support via our incredible network of Congregation partners, volunteers, and the Shelter Program community.


The expression “it takes a village” could not have rung more true.


Four young boys sitting and eating at a baseball game.

Volunteers pitched in to ensure Lisa’s family was taken care of. They cleaned her home, did laundry, took her four boys out to activities, cooked meals, and so much more.


It takes a village.

Two years later, with a “village” of support by her side, Lisa moved into her dream apartment.


Not only has her life been positively impacted by a wheelchair-accessible apartment, but by the community in which she now lives. She has established a strong support system and can easily access resources, like the grocery store.


For those facing health and physical challenges, accessible housing and community resources can be vital to long-term independence and self-sufficiency.


Four young boys stand with a baseball mascot smiling.

With this in mind, our staff work to meet guests where they are through individualized care management and linkages to relevant resources – empowering them toward long-term housing success.


Lisa and her family are forever grateful for the support they received over the years and look forward to giving back to Family Promise by volunteering. Her ten-year-old son has already decided to volunteer with the Making Moves Matter team and uses his artistic abilities to do crafts with children in the Shelter Program!

After over two years, Lisa has officially “graduated” from Family Promise’s Community Support Program, through which she received support necessary to maintaining a place of self-sufficiency.


But she and her children will always be a part of our Family Promise family; our staff and volunteers are just a call away as they continue their journey toward long-term stability.


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